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In “But are we making the most of this?” (L 02) THIS does NOT refer to
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According to this cartoon, penguins are sort of responsible for
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The expression “jump ship” (l.5) should be understood as
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Considering how subordinates should be rated, the text says that
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“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”

GATES, Bill. The first...Disponível em: < http://www.refresher.com/ wwvol1.html >. Acesso em: 30 mar.2011.

According to the text, automation contributes to